• Our products and services are intended for individuals aged 18 and above.

• If we discover that a User under 18 has provided personal information or purchased services, we reserve the right to cancel the account, refund (if applicable), and remove their data from our systems.

• All prices are listed in Kenya Shillings (KSh) unless otherwise stated.

• Prices may change at any time, but the price applied to your order will be that which was displayed at the time of purchase.

• Any applicable taxes or transaction fees (e.g., PayPal, bank charges) are the responsibility of the customer.

To complete an order or register for services, you may be required to provide:

• Full name and contact details.

• Billing details (M-Pesa, bank, or card payment information).

• Business information (if applicable).

You confirm that:

• You have the legal right to use the chosen payment method.

• All information provided is true, accurate, and complete.

By submitting this information, you authorise us to share it with trusted third-party payment processors (e.g., PayPal, Stripe, Safaricom M-Pesa, banks) solely for payment processing.

• Payment is due in full at the time of order.

• Accepted methods include M-Pesa, bank transfer, Visa, Mastercard, PayPal, and other methods indicated on our Site.

• Orders are only confirmed once payment has been successfully received.

• We are not liable for delays or non-delivery caused by failed payment authorisation.

• For digital products, delivery is made via email, download link, or member portal access immediately after payment confirmation.

• For done-for-you services, timelines will be agreed upon in writing.

• Since products are digital, no shipping applies.

• In case of technical issues (e.g., broken download links), we will work to ensure you receive your product.

• Due to the nature of digital products, all sales are final and non-refundable once access/download has been granted.

• Refunds for services may be considered only under exceptional circumstances, at our sole discretion.

• Memberships or subscriptions can be cancelled at any time, but no refunds will be given for past payments.

• All content, templates, designs, and materials provided by Wild Web Creatives remain our intellectual property.

• You may not copy, modify, resell, or distribute our materials without prior written consent.

• Any violation of this clause may result in legal action and termination of access.

• Wild Web Creatives shall not be held liable for:

  • Loss of business, profits, or opportunities arising from the use (or inability to use) our digital products or services.

  • Errors, omissions, or inaccuracies in content provided.

  • Delays caused by third-party service providers, including payment processors or internet providers.

• We reserve the right to update or revise these Terms at any time.

• Material changes will be communicated via our website or email.

• Continued use of the Site or Services after updates constitutes acceptance of the revised Terms.

• These Terms are governed by the laws of Kenya.

• Any disputes shall first be resolved through amicable settlement. Failing which, disputes will be submitted to the jurisdiction of the Kenyan courts.