Our Site may use “cookies” to enhance User experience. Cookies are small text files placed on your device for record-keeping and tracking purposes.

You may choose to set your browser to refuse cookies or alert you when cookies are being sent. Please note that some parts of the Site may not function properly if cookies are disabled.

Wild Web Creatives may use Users’ information for the following purposes:

• To process orders and deliver digital products/services.

• To improve customer service and respond to inquiries.

• To personalise the user experience and improve our offerings.

• To manage memberships, subscriptions, and accounts.

• To send transactional communications related to orders.

• To send periodic marketing emails and newsletters (only if you’ve opted in).

• To comply with legal and tax obligations.

• To prevent fraudulent activity and enhance security.

We process personal data on the following bases:

• Contractual necessity: to fulfil your purchase or service.

• Legitimate interests: to improve services, communicate with clients, and market responsibly.

• Consent: for newsletters and promotional emails.

• Legal compliance: to meet regulatory obligations in Kenya.

We retain your personal data only for as long as necessary to:

• Provide products and services.

• Comply with legal or tax obligations.

• Resolve disputes and enforce agreements.

After this period, your data will be securely deleted or anonymised.

We do not sell, trade, or rent Users’ personal identification information.

We may share information only with:

• Trusted service providers (e.g., payment processors, email platforms) to help us operate our business.

• Regulatory or legal authorities, when required by law.

• Third-party analytics or advertising partners in an aggregated and non-identifiable form.

In the unlikely event of a data breach, Wild Web Creatives will:

• Take immediate steps to secure affected systems.

• Notify affected Users if their personal data is at risk.

• Notify the Office of the Data Protection Commissioner (ODPC) as required under Kenyan law.

Our products and services are intended for individuals aged 18 and above. We do not knowingly collect data from children. If we discover that a child’s information has been collected, we will delete it immediately.

Our Site may contain links to third-party websites. We do not control the content or practices of these sites and are not responsible for their privacy policies. Interactions on external websites are governed by those sites’ policies.

Wild Web Creatives reserves the right to update this Privacy Policy at any time. The updated date will be indicated at the top of this page. We encourage Users to review this page periodically to stay informed of how we protect their information.

By using this Site or engaging our services, you signify your acceptance of this Privacy Policy. If you do not agree, please discontinue use of our Site and services. Continued use following updates will be deemed acceptance of changes.

As a User, you have the right to:

• Access your personal data.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal data (subject to legal obligations).

• Withdraw consent for marketing communications at any time.

• Object to certain data processing activities.

• Lodge a complaint with the ODPC if you believe your rights have been violated.

To exercise these rights, contact us at the details provided below.

For any questions, requests, or complaints about this Privacy Policy, please contact us at:

Wild Web Creatives
Nairobi, Kenya
Email: hello@wildwebcreatives.com